Course Fixes refers to any content issue that has arisen during the delivery of a course.
Applies to any method of delivery
- Please submit all issues and fixes to email@example.com. Notify the Exam Liaison Officer if you would like to review the modifications.
- Please identify the affected exam and answer key by course and form letter.
- Please identify the issue(s) and if it affects the exam or answer key, or both.
- Please provide the correction to the exam and/or answer key.
|===Paced Course Fixes===
Paced course adjustments are handled differently than Independant Study and Dynamic Web courses. Many minor fixes such as broken links, spelling errors and other basic changes can be completed by Open Learning Faculty Members.
Steps to Resolve:
Is it a Technical Issue? Contact E-Learning Facilitator Is it a Content Issue?
Please identify the affected course container/material by name.
General Content Adjustments
Is it an Assessment adjustment (quiz, assignment, other)? See following section. Where is the Issue: Container Name/Item Number and Where in the Course What is the Content Adjustment Required: Exact text that is the issue What is the Replacement: New content to be inserted
Where is the Issue: Container Name/Item Number and Where in the Course What is the Content Adjustment Required: Exact text that is the issue What is the Replacement: New content to be inserted How is it being dealt with: Are students aware of issue? How have you been handling?
Note: This type of fix typically requires consultation with other areas of Curriculum Development as well as Program Delivery
Broken Links & Videos
Where is the Issue: Container Name and Where in the Course What is broken: exact web link or video that is causing problem What is the Replacement: New suitable link or video
A simplified view of the workflow is shown below.
What is missing is the back/forth communication between the Fix Team, all Open Learning Faculty Members Involved, and other areas of Curriculum Services?